Get in touch
Please check our FAQs before getting in touch. If your question isn’t answered, please get in touch below so we can ensure the right member of the team responds to your question.
FAQs 🤔
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Unfortunately due to tax rules post Brexit, we’re not able to sell our ebook into Europe. For this reason you’re not able to purchase the ebook or the Hardback + ebook bundle if you’re based in Europe.
However, you can purchase the ebook via Google Play.
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If you’ve ordered just the ebook, the link to download the PDF will be in your confirmation email. If you have ordered the Hardback + ebook bundle, the link to download the PDF will be in the tracking email which is sent when the hardcopy is dispatched. This is usually sent within 1 working day of you placing your order.
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Once you have placed your order, it will be dispatched within 1-2 working days (depending on the item). As soon as your order is dispatched, you will receive an email with a tracking link, so you are able to track your order.
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We have stock statuses on our website which are typically kept up to date. However, if you would like to double check the stock status of an item on our website, please fill in the form above, including the item and quantity you are interested in, and our Ops Team will get back to you.
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If you’re ordering a hard copy of The Van Conversion Bible, we have a German fulfilment centre. So, your order will be sent from within Europe and there is no tax or duties to pay.
If you’re looking to order electrical components, we can ship to Europe, however your order would be sent from the UK. If you would like a quote for the total cost including shipping, please use the contact form above and include:
- Exactly which components you are interested in
- The quantity of each item
- Your shipping address
As your order will be sent from the UK, we don’t need to charge VAT as you will pay this on receipt of the order. We can also provide an estimate for the total tax and duties which will be due on receiving the order.
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We are currently able to fulfil full electrical system orders and individual Victron components from our distribution center in Montana. We are in the process of adding these products to our website, but in the meantime please get in touch with the items you require and we can provide a quote via email.
Still have a question? Get in touch below 👇
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